The Australian Government provides funding for eligible older Australians to help them access the services they need to stay well and live safely at home.
You can receive different types of funding based on your needs. For basic home support you could access the Commonwealth Home Support Programme (CHSP). If you need complex or ongoing care, you may be eligible for Support at Home funding.
To see what support you could receive, you can do an aged care assessment through My Aged Care. You may be eligible if you are:
- over 65 years old
- an Aboriginal and Torres Strait Islander person over 50 years old
- a person who is at risk of, or experiencing, homelessness and over 50 years old.
Here’s how to apply for government funded aged care:
Step 1: Contact My Aged Care (MAC)
Contact My Aged Care and request an assessment by calling 1800 200 422 or completing an online form. You can also speak to your General Practitioner (GP). You can first check your eligibility using this checker.
Step 2: Complete an assessment with a My Aged Care assessor.
Your assessor will work with you and your family to understand your needs and the services you would benefit from. Learn more about what you can prepare ahead of your assessment.
Step 3: Get confirmation of your eligibility
If you are eligible for CHSP funding, your assessor will let you know at the end of your assessment.
If you are eligible for Support at Home, you will receive a letter from My Aged Care confirming this after your assessment. This is called a Notice of Decision and covers:
- A summary of your needs and goals.
- Your allocated level of funding classification.
- Your budget and approved services that you can spend the funding on.
- Any approvals and funding for short term supports like Assistive Technology.
You will also receive a copy of your Support Plan.
You then join a waitlist (also called the National Priority System) for your funding.
Get care while you wait
The Australian Government allocates Support at Home funding based on how urgently you need care. Learn about allocation and your options for receiving care while you wait.
For more information, see our aged care frequently asked questions and the Support at Home glossary. You can also talk to us today to see how we can support you. Contact us on 1300 650 803 or complete our enquiry form.
Assessed and waiting
Understand how Support at Home funding is allocated, and your options while you wait.
Support at Home
Funding for older Australians with low to high needs to access services to stay healthy and connected at home.
Choosing a home care provider
Whether you’re considering your first aged care service provider or looking to change, we can help you.
In home aged care services
From a little help with everyday living and staying independent, to complex clinical care to meet your needs.
In home health care services
Holistic health care and hospital level care at home.
Our aged and health care services
We have a comprehensive range of services including in home aged care and health care services.
Refer to us
Health professionals can refer patients for government funded aged care by contacting My Aged Care, or by calling 1800 200 422. You can also make an e-referral from your practice management system.
For private services, patients do not require a referral or assessment and can contact us directly. However, you can contact us on a patient’s behalf by calling 1300 300 122.
Refer to us
Health professionals can refer patients for government funded aged care by contacting My Aged Care, or by calling 1800 200 422. You can also make an e-referral from your practice management system.
For private services, patients do not require a referral or assessment and can contact us directly. However, you can contact us on a patient’s behalf by calling 1300 300 122.