Care management is an important service that ensures the quality and safety of your care.
It helps you get the most out of your aged care services, and it takes some of the stress out of planning and coordinating services, and support that you need.
With Silverchain, you will have a dedicated and experienced Care Partner to help you. This person is your key contact. They will make sure your care is safe, effective, and respectful of your preferences, culture, spiritual needs, and identity.
Your Care Partner will work with you, your family and your health care providers to create a Care Plan based on your assessment by My Aged Care. Your Care Plan includes:
- your goals
- how you would like your care delivered
- the services you will receive.
Your Care Partner will review your Care Plan regularly, and to make changes to your services to match your goals or needs over time. They can also help you access resources or other services like advocacy support to make informed decisions about your care.
Provider vs self management
At Silverchain, we do not support self managed care, all of our clients receive our Care Management services. This means you will have one of our compassionate Care Partners with extensive industry experience to manage your services for you, to work with you to maximise your budget, and proactively review your care as your needs evolve.
To find out how to get started, call our Contact Centre on 1300 650 803 or complete our enquiry form today.
Choosing a home care provider
Whether you’re considering your first aged care service provider or looking to change, we can help you.
Home Care Package
Funding for older Australians with low to high needs to access services to stay healthy and connected at home.
In home aged care services
From a little help with everyday living and staying independent, to complex clinical care to meet your needs.
Refer to us
Health professionals can refer patients for government funded aged care by contacting My Aged Care, or by calling 1800 200 422. You can also make an e-referral from your practice management system.
For private services, patients do not require a referral or assessment and can contact us directly. However, you can contact us on a patient’s behalf by calling 1300 300 122.