Driving impact and inclusion forward progress in our Community.
In 2025-26 we made significant progress in Community Impact and Inclusion strategy as well as working with our donors and supporters to empower our workforce to shape the next generation of care.
With the support of our donors, Silverchain Foundation is helping to bring better home care to the older Australians who need it most, and those who have no one else.
Generous donations from the community help fund Silverchain’s leading research and innovation work, education and training, and client wellbeing programs to improve quality of life for older Australians and their families.
In the 2025-26 year, thanks the generosity of our donors, we have been able to:
- Award Silverchain Foundation care scholarships to 13 Silverchain staff, as well as 25 study assistance grants to support our people to achieve their career goals and make a meaningful difference to our clients and communities.
- Provide compassionate support to 83 clients through Silver Hand, urgent support for essentials such as groceries, medications and transport for clients facing extreme financial hardship.
Also, with generous donor support, research is underway to better understand the long term impacts of caring, identify carers most at risk of burnout, and develop evidence-based interventions to prevent burnout from escalating into crisis.
As one of Australia’s largest providers of in home health and aged care, we made significant progress on our accessibility and inclusion activities outlined in our Community Impact and Inclusion Strategy in the 2025-26 year launching our first Access and Inclusion Plan. With one in five Australians living with disability, Silverchain’s Access and Inclusion Plan adopts a social model to inclusion, recognising that barriers come from not from individuals but from environments and systems that exclude them. The plan outlines Silverchain’s commitments over the next three years to strengthen disability inclusion across our workforce, services, physical spaces, and digital platforms. As Australia’s largest not for profit provider of in home health and aged care, Silverchain is committed to ensuring people with disability have equitable access to our services and employment opportunities.
As we continue to grow our national footprint, we remain mindful of our environmental impact as we support the health and ageing needs of our clients and communities. In 2025-26, Silverchain:
- Generated 252 MWh of electricity through solar panels installed at four Western Australian Silverchain sites in FY26, which prevented 141 tonnes of carbon dioxide from entering the atmosphere.
- Purchased 28% of our electricity from renewable energy sources.
- Diverted 16.1 tonnes of food waste from landfill.
- Recycled 2.1 tonnes of uniforms through external partnerships.
- Increased our use of hybrid vehicles, which now account for 23% of our fleet.
- Donated expired medical consumables to developing nations.
In 2025-26, we achieved Silver status in the Pride in Health + Wellbeing Awards, signalling progress in how we support LGBTQ+ inclusion for our people, clients, and communities. Our care teams and senior leaders in Western Australia marched with Silver Pride at WA Pride Fest in December 2025. The festival’s theme, ‘We are here,’ reminded us of our ongoing commitment to ensure colleagues, clients, and the LGBTIQ+ community feel seen, heard, and celebrated. More people completed Ally training, and we launched ‘Safe to Be You’ pins for those who finished the awareness training, demonstrating their commitment to creating inclusive, respectful, and affirming spaces for colleagues and clients.

We reinforced our commitment to an inclusive and equitable future for Aboriginal and Torres Strait Islander people in the communities we serve. As part of our Innovate-level Reconciliation Action Plan, 58% of our employees completed First Nations Cultural Competency training led by Shelley Reys AO, who used real stories to show how cultural identity shapes care and helps us build stronger client connections. We also increased procurement with First Nations businesses, contributing over $2.5 million to their operators in 2025-26. Importantly, we continue to strengthen employment pathways by attracting, retaining, and supporting First Nations employees into leadership roles.